Billing Questions
Technical Questions
Account
Questions
Billing Questions
1)
Can I prepay for an additional monthly data transfer/bandwidth?
No. If you need more monthly data transfer, you need to
upgrade your account. If you need extra bandwidth for
only one month, please SEND
EMAIL when you are about to exceed your limit.
2)
What will happen when my site
go over the
data transfer limit?
The system has the capability to block sites that exceed
their data transfer limit. This will be done at the
owner's option of course, so you will have the choice to
continue using more data transfer and pay more at the
end of the month, or stop using more data transfer but
no need to pay more at the end of the month.
3)
I don't have credit card. Can I do a wire transfer,
check or money order?
Yes, however if you pay by money order, the hosting plan
must be prepaid for the year. It is not feasible to
accept money orders for only a few dollars every month.
If you want to send us a check or
money order please send it to: please,
make all checks payable to:
ForYou
Web Services
P.O. Box 1093
Hoboken, NJ 07030-1093.
Please
make sure you print or write on a piece of paper the
following info Your full name, your email, what domain
you would like to use, whether you want us to register
it (if you want us to register it please add an extra
$14.50 for the one year domain registration) or you have
an existing domain, and what plan you are paying for.
Technical Questions
1)
What DNS should my domain name point to?
Please see your activation email, they are listed
towards the bottom of the activation email titled "DNS
Instructions"
2)
I have been notified that my account has been set up but
my site is still not active
If you have received a notification email and its been
over 48 hours, it means that you either did not point
your domain name to the right DNS servers or your ISP's
DNS server has not yet been updated. It generally takes
24 hours for domain names to become active. This is just
how the internet works; there is no way we can speed up
the process.
3)
What version of perl are you running?
Our servers run Perl 5.6.1
4)
What version of PHP are you running?
Our servers use PHP 4.2.3 click here to see php.info
5)
What servers do you run?
We run off of:
Intel Pentium 3.06 GHz Red Hat Linux 7.2 servers with
1024 MB of Ram
Bandwidth Connection lines:
Multiple Multihomed OC3 and OC12 connections 100 Mbps
6)
How do I enable SSI in my HTML pages?
To take advantage of Server Side Includes(SSI) in your
web page, make sure the web page has the extension .SHTML
and not .HTML
7)
Do you support international domains?
Yes, but in most cases you need to handle the domain
registration process by yourself. We cannot provide
support for domain registration for all the available
country code. However, feel free to ask us if you have
any questions.
8)
Do you support ASP, Microsoft SQL Server and/or
Microsoft Access database?
No, we don't. In a few months we'll be able to provide
Windows Hosting Plans. Please go to this page for our
Linux Hosting Plans: Web
Hosting Plans.
9)
Do you offer Windows based hosting accounts?
No, we don't.
10)
I have a script that is very complicated to install. Can
you install it for me?
Yes, we can install it for you. Please contact
us to inquire the fee to set it up. We
do not provide free support for the script,
configuration and debugging your scripts. We can provide
that support for $30 for 30 minutes. However we will
waive that fee if it turns out that the problem is with
our system.
11)
Which brand of control panel do you use? Can I see a
demo?
We use www.cpanel.net,
it has tremendous features. (That panel is worth an
additional ........Free), is worth and additional five
dollars a month, but we include it in most of our plans
for free.
12)
How Do I access my website control panel?
CPanel
may be accessed at http://www.yoursite.com/cpanel
13)
What kind of hardware and software do you use?
We have to maintain a dynamic and competitive hardware
base and strive to stay on the cutting edge of current
technologies. We currently use systems featuring
Hyper-Threading Technologies.On the software side, we
use the industry standard RedHat Linux.
Account
Questions
1)
Can I have more than one domain pointed to my account?
Yes, for an additional one time setup fee of $15.00.
Basically the added domain will clone the content of
your original domain.. For example If you have www.x.com
and you also have www.y.com.
Your original website is x.com, but you would like y.com
to have the same content. This is what you need! If you
would like www.y.com To
point to subdomain.x.com, we can do that too! Inquire at
the sales department for further information.
2)
Do you support subdomains?
Yes, we support subdomains.
The amount of subdomains wil depend on the plan you
purchase.
3)
What is a subdomain?
A subdomain is any term you
want before your domain. For example you have a domain www.x.com
and say you want to create another webpage. You can
create a subdomain another.x.com
and it can be like a whole separate webpage. In essence
it is a domain as well. So it
is a very nice feature to have.
