Web Hosting Help



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Web Hosting Help

Getting unbiased, online information about web hosting can be challenging. Many informational websites are sponsored or affiliated with web hosting companies, and offer advice and suggest web hosting companies based on their affiliations.

This website provides an independent set of resources about web hosting. We help to educate people through a series of in depth questions and answers that cover some of the most important and challenging aspects of web hosting. 

 

Read through our resources to learn more about web hosting:

 

Web Hosting Basics

Free Web Hosting

Advanced Questions

   Web Hosting Basics

  What is web hosting?

In order for websites to be seen on the Internet, their files (images, data, content, etc.) must reside on a computer that is permanently connected to the Internet. In addition, that computer must have certain software installed on it so that other users can view the files on that computer. At minimum this software includes a web server, and often it includes server side programs and databases too.

Web Hosting companies provide these computers, usually called servers, the software and the permanent connection to the Internet. Once a web site is hosted, an Internet user simply types in the site's address and the web server will make the web site available to that user.

These web servers are usually much more powerful and have much more disk space than your home computer. In addition, the web hosting company takes responsibility for making sure that the web server is running all the time and that there is a high bandwidth Internet connection to the web server as well.

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What are the differences between dedicated hosting, shared hosting and virtual web hosting?

The primary difference between dedicated and shared hosting is how the web server is used. With shared web hosting, the web server is shared between many different websites. With dedicated web hosting, the web server is dedicated to your web site. Both services have their advantages and disadvantages.

Shared Web Hosting (and Virtual Web Hosting)

Shared web hosting and virtual web hosting are the same thing. In many cases where a web hosting company does not specify the type of hosting they are providing you, they are offering shared web hosting. If their service is dedicated, they will tell you.

The primary advantage of shared web hosting is its price - it is usually much less expensive than dedicated hosting because web hosting companies are able to spread the cost of the web server and bandwidth over multiple customers.

Many smaller web sites do not require significant amounts of diskspace or special software, so a shared web hosting solution might be the perfect solution for their needs.

The primary downside with shared web hosting is that you have limited flexibility in choosing the software that you use to run your site. You are usually restricted to using the software that the web hosting company provides. In addition, if your website is really large or CPU intensive, your website may be slower than if you had a dedicated server.

Even though you share the web server with other users, your files are secure from those users (you can't access theirs and they can't access yours).

Dedicated Hosting

Dedicated hosting is more expensive than shared web hosting. Since you have the web server to yourself, the web hosting company usually gives you greater (and sometimes total) control over the machine. This means that you can often install custom programs or other software.

In many cases you are given root access to the machine and can configure the machine in any way that you choose.

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What is diskspace and bandwidth and how much do I need for my web site?

Web hosting companies set their pricing along several metrics. The most commonly used metrics are diskspace and bandwidth. You are probably familiar with those terms from your own computer. A web server is no different. 

Diskspace
You can determine how much diskspace you will need by looking at the amount of space that your website is using on your own machine. Your web hosting company will work with you to set up a contract that outlines how much diskspace will be allotted for your site (and website logs if you have logging enabled). 

In many cases websites do not need much diskspace -- particularly if a site is primarily made up of text pages (such as this website). If however, your site shows lots of photographs or other large image files, you will find that you need more diskspace. You can usually purchase more diskspace from your web hosting company if you find that you need more later.

Bandwidth
Bandwidth, sometimes called data transfer, refers to the amount of data that has been transmitted by your web server to visitors of your website. For example, if you have one page on your web site that is 10kb large, and that page has one image on it that is 90kb large, you will transfer 100kb of data for every user that views that website. So, if 10 users visit your site, you need 1,000kb of total bandwidth.

Determine your diskspace and bandwidth needs
Bandwidth and diskspace needs vary tremendously based on the type of web site that you are hosting and the volume of visitors to your web site. Largely text web sites do just fine with several hundred megabytes of diskspace and bandwidth. We suggest that you speak with your web hosting company and have them help you select the right plan for you.

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How do I choose a web hosting company?

Choosing a web hosting company is difficult. There are thousands of large and small web hosting companies that all claim to offer very similar services. In addition, many web hosting companies resell hosting that they purchased from other companies.

So, how do you sort through the noise?

First of all, determine what you want from your web hosting company. Take a look at the websites of a few web hosting companies and determine what features you want or need. You should consider:

  • How much diskspace and bandwidth will you need?

  • Do the configuration of the web server and software installed on the web server matter?

  • Do you need webmail access? POP or SMTP access?

  • Do you need dedicated or shared hosting?

  • Are there other special considerations that you need?

  • Are you willing to allow pop-up advertising from your web hosting company? (Many free hosting companies make their money from advertising on your website.)

Once you know what you want from a web hosting company, you need to research them and pick one in particular.

  • If you haven't already, take a look at the websites of a few web hosting companies and familiarize yourself with the types of features and packages they offer. This should also give you a sense for general pricing in the industry.

  • Ask around. Speak to friends of yours that have web sites and ask them about their web hosts. Look for both good and bad experiences. (Often, the best way to learn about a company's customer service is to see how it reacts when something goes wrong.)

  • Research online forums and other places where people comment on web sites -- look for independent reviews. (It can be tough to determine if the reviews are independent, but advertising on the same web site may be a tipoff.)

  • Speak with a few web hosting companies and ask them why you should give them your business. Let them tell you in their words why they are the right match for you.

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What is a Domain Name?

A domain name is the address that users will enter in their web browser (like Internet Explorer or Netscape) to access your web site.  For example this site's domain name is Free-Web-Hosting-Help.com.

The last part of the domain (often called the Top Level Domain, or TLD) is administered by a certain organization. For example, the "com" TLD is administered by ICANN, while the "uk" TLD is administered by Nominet UK, an organization authorized by the UK government to administer that domain.

However, you will rarely interface with these organizations, since the registering authority (the ability to create new domain names) has been delegated to many other organizations, called Registrars. Network Solutions (now owned by Verisign) is perhaps the largest and most well-known registrar, but also one of the most expensive.

Domain names are not case sensitive, so this website could be reached by typing www.free-web-hosting-help.com or www.Free-Web-Hosting-Help.com.

Many web hosting companies will register a domain name for you if you choose this option when opening an account. Most web hosting companies will also help you transfer your domain name from your previous registrar to your current web hosting company.

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Can I keep my domain name when I change web hosting  companies?

Yes, absolutely. You can move your web site to any web hosting company at any time. The process may take 2-4 days at most (during that period, you should operate two copies of your web site, or tell your visitors that you will have to take downtime). Once you register a domain name, you will be able to modify its nameserver addresses. The name server tells an Internet user where to go to find your web site - usually you change the address of your name server to that of your new web hosting company.

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Free Web Hosting

How can I find free web hosting?

A number of companies provide free web hosting for simple web sites. Make sure that you spend some time researching any company that provides free web hosting, as the services that you get can vary widely.

Free web hosting companies usually offer limited support and only the most basic functionality. In addition, they have to make money and usually do so through advertising or other hidden fees.

The best place to start your search for a free web hosting company is at one of the forums dedicated to the topic. Read some of the reviews that users have posted and ask questions about providers that interest you. Some of the leading web sites include FreeWebSpace.net and Hostsearch.com.

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How do free web hosting companies make money?

As you might expect, there is no such thing as a free web host. Free web hosting companies need to make money too. They usually make money in one of two ways:

1) Advertising

Most free web hosting companies make their money through advertising. They do this by requiring you to put a banner ad on your website, or by requiring that your site launches one or more pop-up advertisements each time users visit the site. Your visitors may find this advertising annoying. Pop-up and banner advertisements might make your site appear unprofessional. Usually, users can distinguish between free web sites and commercial grade websites simply due to this advertising.

2) Selling you other services

The services that you get from your web hosting company are likely to be very limited. To add additional services will always cost money, and you will usually find that after you've added a service or two, you will be paying as much as you would if you were using an inexpensive web hosting provider (without those pop-ups).

Some companies require that you register your domain through them, or pay a high domain transfer fee (sometimes as high as $50). These rates are usually higher than what most companies offer. In a sense, you are paying for your 'free' web hosting through higher fees for other services.

Determine if your web hosting company is really free

The best thing that you can do is determine what services you will need (email, domain transfer, disk space, etc.) Then determine how much it would cost for you to obtain those services from both a free web hosting provider and an inexpensive commercial company. Compare the prices and see which is cheaper.

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What services can I expect from a free web hosting company?

The services that free web hosting providers offer vary greatly by company. The one constant between companies is that the services are limited. Some common services offered include:

  • Shared web hosting

  • Limited diskspace and bandwidth - diskspace is usually less than 25Mb, frequently less than 5 or 10 Mb

  • Some email support - you may be able to receive messages, but often you will not be able to send them from your account

  • Subdomain - Many free web hosting companies will offer you a subdomain of the form: <yourdomain>.hostingcompany.com. This is different from the more common <yourdomain>.com.

  • Registration or transfer of your domain name - for an additional fee

You will not usually find these services provided by a free web hosting company:

  • Dedicated hosting (All free web hosting is shared hosting)

  • Database support

  • Large diskspace or bandwidth

  • Support for server-side technologies (.ASP, PHP, ColdFusion, etc.)

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Free Web Hosting: What are my Alternatives?

Many web hosting companies provide inexpensive shared web hosting for as little as $2-3 per month. Often the services that they provide are far more complete than those offered by free web hosting companies.

If you are considering a free web hosting company, you should also investigate inexpensive web hosting companies. These companies are often less expensive in the long run, particularly if you would like to have a web site without advertising.

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Advanced Questions

Can I host my web site on my computer at home?

Yes, you can certainly host your web site at home, but it often sounds easier than it actually is. This solution probably won't make the most sense for you.

There are several reasons why it isn't a great idea to host your web site at home:

  • Most ISPs won't allow it
    Many consumer broadband ISPs do not legally allow you to host a web site unless you upgrade to their business ISP service. Some ISPs employ technology to prevent you from hosting a web site on your computer (such as port blocking). To upgrade to a business ISP may cost an additional $20 to $50 a month.

  • Dynamic IP allocation creates a unique challenge for web hosting
    Many broadband ISPs now employ dynamic IP allocation, so your computer gets a new IP address every time that it connects to the Internet. This makes web hosting challenging (although not impossible).

  • Slower upstream speeds mean that your site could load slowly. 
    DSL (and sometimes cable modem service) provide different upstream and downstream bandwidths (since most users usually receive information, not send it).

  • Your site's uptime will be reduced
    Web hosting companies work to make sure that your web server is always up and running, and that your web site is always connected to the Internet. Nearly all web hosting companies have backup power supplies, and backup Internet connections.

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What is the difference between managed hosting, dedicated hosting and colocation?

Managed hosting is similar to dedicated hosting, but you get more service and support. Specifically, the web hosting company will watch over your server, troubleshoot problems, perform regular backups, install patches, etc. The specific services offered by managed hosting companies vary, so make sure you account for this difference as you compare prices.

Colocation is a form of dedicated hosting. If you collocate a server, you provide the hardware and the colocation provider installs it for you in its data center. The provider takes care of making sure that you have a consistent Internet connection and ensures that you have a steady power source that is protected against blackouts or other power failures. You handle everything else with the server. You usually pay for the rack space (the space that your server takes up) and the bandwidth that your server consumes. Colocation is a service that is generally used by more experienced webmasters.

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Does it matter if I host on a Unix, Linux or Windows server?

The answer is that it depends. If you are asking this question, then it probably doesn't matter. All three operating systems are reliable and offer reliable web servers that support common technologies such as Java. If you ask this question in a room full of webmasters, you may just initiate a heated debate.

However, the optimal web server and operating system for you depends on the technologies that you want to use with your web site. If you're using Front Page Extensions, ASP, .NET or other Microsoft technologies, you are probably better off with a Windows server.

If you're more comfortable with PhP and Apache, you are probably better off with a Unix-based operating system. Many web hosting companies utilize a Linux/Apache combination primarily due to cost and familiarity (and many will also argue stability). You'll find that most web hosting companies run Linux/Apache systems.

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